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There was a residential water heater that took off like a missle in Texas and landed accross the srtreet. I call the Township and the engineering company and they give me the run around. I'm so sick of hearing people complain.

The deal is that I can have the new heater delivered free of charge and I have the skills and experience to do the work properly. The reasons a lot of plumbers don't glad hourly rates anymore; but charge by the job task, is that they don't charge the customer for driving around to get the parts and materials needed for the job. This number will vary from home to home based on how far back from the road the home caballeros, what type of foundation, and the state of the current plumbing in the home i. Cost to Install a Water Line - Notes and Water hookup cost Information These estimates are for BASIC work performed in serviceable conditions by qualified trade professionals using MID GRADE materials. Ask to talk to someone who is on the sin sewer authority as these things are not the same in all communities. The further away it will be, the more materials and water hookup cost will be required. Homewyse strongly recommends that you contact reputable professionals for accurate assessments of work required and costs for your project - before making any decisions or commitments. What are estimates of costs involved in sewer connection fees. If you need assistance finding the contact info for your municipality, reply to this question or shoot me an email.

Only use pros now. Electric Water heaters are either gas-fired or electrically-fired. I went to school for 5 years.

Sewer Connection Cost - A friend of mine would remove what was left of the plastic pipe and replace it with a copper water pipe that delivered the fresh cold water to the bottom of the tank and extended the life of the heater for another five years or longer. The distance between your home and the connecting line will be the biggest pricing factor.

Is your water heater failing or leaking? There's more to consider beyond water heater prices. Installing a new water heater can be dangerous, so it's best to. If you've noticed your showers becoming shorter and shorter due to a lack of hot water, it's likely you've asked yourself how much it costs to install a new water heater and what factors influence that price? So how much should it cost? Steve Hyde, general manager for in , echoes that sentiment. According to the Centers for Disease Control, unintentional carbon monoxide poisoning causes 400 deaths each year and 20,000 visits the emergency room. If you plan on investing in higher energy efficiency by installing an on-demand or tankless water heater, expect to pay more for its purchase and installation, water heater experts say. Installing a takes much longer, a full eight to 10 hours versus the two to three hours for a traditional water heater installation. This is due to a number of factors, including the need to install a dedicated gas line that can supply large amounts of gas when the unit is in use, electrical work that may be necessary and special venting requirements, Hyde says. However, because of the prolonged and complicated installation process, expect to add several hundred to a couple thousand dollars more in installation costs. Are you ready to hire a qualified pro? Start your search here:. Have you had a water heater installed recently? Leave a comment to tell us how much it cost and any problems you encountered. Here's my take on the pricing. Some people go to school 4 years get a degree expect to get paid alot of money because they went to school and deserve it. Well I've gone to school every day for 30 plus years to learn my trade and still learning with the ever changing products and codes and regulations. In my opinion a master plumber has far more years in schooling than a degree holding college grad. Which justifies prices charged in most cases. However your comments about education are consistent with someone without an education. I have learned something every day as well on the job. You have not spent as much time, or money; nor is your position more critical than that of someone in my industry. So cut the blue-collar crap. I am essentially blue-collar status as well but with a hell of a lot more responsibility than you could ever imagine, even as a master plumber. I went to school for 5 years. I know all the plumbing codes, why we put things in the way we do. And what happens when it's not. Some company's are only out their to screw every customer once, and move on to the next. I give a honest fair price and have repeat customers. Now if you think 1,100-1,600 depending on the location and difficulty is too much for a water heater install, hire a unskilled unlicsend handyman. Would you hire a unlicensed dentist work on you're teeth? You get what you pay for. We just had a 50 gal gas unit with blower vent installed. That seems like a lot but after checking around town it was the going rate, in fact even a few hundred less than some other bids we received. Fair price I feel in MN for someone who is licensed and knows what they are doing!! That included the install and to haul away the old unit.. I would not want to mess around with any gas lines. Safety is a good thing! The old was still working but it was well over ten years old. Maybe I could have saved a little coin but I would have worked hard for it and any mistake would probably reverse any savings. Quality Conservation Service has been providing water heater repair, service and installation for our California residential and commercial customers for over 20 years. The Southern California Gas Company offers no cost weatherization programs and even water heater repair or replacement services for qualified limited-income customers. The program is available to both homeowners and renters residing in single and multi-family and mobile homes. Always make sure you check all you options. To the contractor, we all have bills to pay and I have seen honest contractors and flat out crooks doing business. As an inspector, I couldn't get inlvovled in the business transactions between contractor and customer. I just shook my head - for a easy 40 gallon replacement with 4 feet of clearance on all sides and on top? I was a licensed contractor for a long time before I was an inspector and never would do that to someone. To the customer, we do have to understand there are alot of variables that go into replacing a water heater. Google water heaters expolding through roofs, for example. There was a residential water heater that took off like a missle in Texas and landed accross the srtreet. Another issue, if not installed per the manufacturers installation instructions not installing a dirt leg for example the warranty is void. Your venting is another issue. Sometimes the previous installer was a hack and didnt get a permit so you have a hacked illegal install but don't know any better. It comes down to education. Only hire a licensed plumber and always get 3-4 estimates. Remember, emergency calls cost money. If you're making that person leave their family on weekends or Thanksgiving night, you're going to pay for that. If you have a 6 year tank and you're on year 10, start looking and listing to your tank. Building maintenance takes inspection and planning. Avoid the hackers who prey on the uneducated water heater knowledge and unprepared. And don't bash the hard working honest person who's trying to help you, just because you don't know if someone is helping you or not. OK I live in canada and yes you can just go and buy a new water heater at home depot , lowes, rona, but you need a gas licences to install it. Oh by the way gas contractors have to be bonded in canada do customers even know what that means that means we have to cover your whole house. Are insurance is not cheap period hoping I hate to say this that all the customers here furnace does not crap out because you will need a furnace doctor. Oh wait I remembered the nurse and all these people said they can fix it themselves at 2-3am in the morning. Like even on holidays, oh or even on christmas day. God forbid you go to jail for manslaughter. My friend's husband is a plumber so I could give him my key meaning I didn't have to miss work or be afraid having him in my house. I feel like I got a bargain. Thank you small business owner mr. The company came out inspected the unit and said I needed a new water heater which was covered under the home warranty with labor but what was not covered was replacing the water line, replacing the vent hose and removing the stand that the original water heater was on. I could understand if the hot water heater was a different size but it was exactly the same dimensions as the one they took out but doesn't look as expensive as the one they replaced the original had a pilot light window clearly visible for ease of access this new one is inside a panel behind tons of insulation. New codes are released about every three years and depending on your municipality they will adopt codes at different pace. The warranty company does not cover code compliance outside the covered appliance hence the charges for the lines. But I just replaced my own water heater myself three weeks ago. I can understand the need to replace the hoses. Without seeing the exact layout of all the hoses of your water heater installation, I can only say that it is very common that one or more hoses will be replaced. It is very hard to have two different water heaters to have hose locations in the exact same places. But the stand I cannot see why they had to rip it out. In the area where I live it is a code requirement to have the stand - especially when it is in the garage. I have a rental property and the water heater 40 gallon gas is leaking. And plumber is a relative of the tenant. It is a rental property so I am not going to do it myself. They didn't even break down the cost of the hot water heater and the labor. I rely on the professional coming to provide me a fair price, but it doesn't seem that's what I got. I guess my fault for not getting more quotes and researching, I will be paying this off along with everything else for awhile. They justify just like he responded. Can you imagine if we demanded more because oh it's an emergency so I am going to charge more to save their loved one. Give me a break! And if you do, would you stop using these phones and make one up yourself? Wow, we should all stop going out to eat, and and if ever, do not tip your waitress... Would that make you feel better? Ever wondered what the plumber takes home annually after ripping you people off? And the work is demanding and has to be performed under all weather conditions. In addition to having to deal with customers - some of whom are not pleasant or considerate of others. Customers have no clue of what the overhead back charges are: the cost of paying employees, insurance, GAS, travelling to the supply house, REMOVING the old super heavy boilers and water heaters. I'm so sick of hearing people complain. Figure it out yourselves then and enjoy those cold showers! I own my own heating business. I have overhead that I take into account. Shop payment, lady in office, van payments, and so on. The homeowner is paying for my business to come and install an appliance. Then you have guys working out of their vans living in their parents basement... I find that many people, in general, haven't the first clue that when you own and operate a business, there are many costs that have to be accounted for. But what about the van that gets the water heater to your house? What about the office rent and utility bills of the company that installs your appliance? What about their other office overhead costs customer service employees, insurance, supplies, computers, and everything else a business needs? Believe it or not, those things cost money. So when you're buying a hot water heater, part of the price needs to reflect all those other costs too. After ALL costs are accounted for, most plumbing companies only wind up making about a 10% profit. Most of the people who own and run these companies aren't getting filthy rich. They make a solid middle class income. No more, no less. When people complain about the price, they really should stop for a minute and ask themselves whether or not they're factoring in all of the many other costs that go into running a company. In my experience, most people don't do this. All of them local licensed plumbers. The lowest quote got the job. I supplied the water heater and all the parts necessary to do the work, The replacement was the same capacity and dimensions of the old one. I drained the old water heater before he got there. It took him one hour and 10 minutes to do all the work and he took the old water heater with him. The guy was friendly, had a clean uniform, great attitude, showed up on time, and he did the work perfectly. Contractors will charge whatever they think they can get away with. Many have grown accustomed to charging much more than their time is worth because consumers generally don't know what things cost. They will ask for whatever the market will bear. If you want to see reasonable pricing you have to call for quotes and simply tell the ones that overprice their services that their pricing is non-competitive and hang up. A plumber that gets four or five hangups like that every day will rethink his prices. Ignore warnings about inferior products that you might buy at Home Depot or Lowe's. The old water heater lasted 16 years because every other year I would drain it and flush it out. You have little Idea of what a quality PL contractor needs to go thru to maintain there license and the cost of running a home service business. Quality companies have pricing policy and standards they adhere to regardless of who the customer is. You are also completely ignoring the cost of a warranty and what it takes for the company to stay in business long enough to actually honor the warranty. GE homedepot water heater with a new power vent water heater. I feel this test is a rip off and a set price should be implemented. AO Smith had the better efficiency on the 75 gal. I would recommend a power vent over the old basic water heaters as it pays for itself in around 6 years and your ready to go on the next water heater job. They are a little pricey but are supposed to last 20+ years and from what I can tell there is little that can go wrong with them. I purchased a Lochinvar that has a lifetime warranty. So far I am extremely satisfied with mine. Having a license doesn't give you the right to RIP OFF! I will pay a fair price for a fair task. I have been around long enough to know when I'm getting ripped off. I have hire license people and non-license people for the same job. I see no big difference. I personally installed many hot water heaters, no big deal, very easy. I did it myself for just the cost of material. When the guy gave my uncle the bill it was 400. Years ago the water supply pipe was made out of copper and supplied fresh water to the bottom of the tank. The now use a plastic pipe which dissentigrates over the years and ends up with the fresh cold water coming in at the top of the tank. A friend of mine would remove what was left of the plastic pipe and replace it with a copper water pipe that delivered the fresh cold water to the bottom of the tank and extended the life of the heater for another five years or longer. He charged sixty dollars and this included the copper pipe. The reason the manufactures changed to a plastic pipe was to sell more hot water heaters The old heaters with copper pipe would last more than 20 years. Even in New York it seems too much. Sorry plumbers - you guys way overcharging it. I replaced water heaters myself and it is not that hard. Most insurance policies no longer cover installation by untrained home owners and paid handimen. Learned the hard way on that one. Only use pros now. Did the math it less than 6 cents a day to have them do it. It just went again and I just replaced it myself again. That included NYS sales tax. It took me a little under 2 hours and included lugging the new one in the house and the old one out. Looking on here and calling around it seems again I saved myself a ton of money. Gas fired heaters are a wee bit more involved because if done improperly they do notusually shut off--they go BOOM. How much is your life and that of your family worth especially when this BOOM can take place in the middle of the night when all are asleep? I understand about costs and I am just as conwecrned aboutb saving a buck but sometimes other aspects of the job have to be considered and playing with gas lines is not the toys for unlicensed and just plain handy men or woman. They should also have the experience to know exactly what they are doing. How many customers are choosing not to hire you, or are going with the unlicensed handyman to do the job because that's where they can find a price that doesn't seem like highway robbery? Why is that commensurate with 6-8 hours of your time? In the grand scheme of things, a days work from a plumber shouldn't be worth a months worth of groceries for a family of 4. To me, that is a fair price. But it's your business, so charge what you have to, but you will only get my money if it is MY perception that your pricing is fair, or it's the off chance that I have an emergency and have no other choice but to pay you, and even then I will hate you for ripping me off, and I will tell my friends and family how your company took advantage of us in our time of crisis. The water heater had to be a tall and thin model to fit as the heater date was 1998.... So I could not find the size I needed so I had to adapt a normal size 30 gallon and adjust the water and gas lines and platform modification to make this work but doing work on the memorial weekend no plumbing supply was open at this time so everything was retail cost.... And trying to keep cost low and get hot water for the customer was a challenge but it was done at the end of the day and they had hot water.... But holidays not to many answer the phone like handy men and contractors alike are busy with their family's.... Only the head of the company has the license and they are able to have as many workers without plumbing license, just with proper training and certification. A lot of you might ask why that much. I had to go and pick up the heater with my van in homedepot in Queens. Now imagine you spend about one hour to drain the old one, unhook, then couple hours to install the new one, wait about 2 hours till it starts to warm the water, and then it turns out not to work, now who will pay my cost for all that head ache that I would go through because the homeowner wants to save 100 bucks and purchase garbage. You might say, why I don't charge for hour instead for job? And of course not to forget that most houses have the heaters in the basement or roof, which requires another person. I have a question about real life. I am a carpenter by trade and not a plumber but I hear the same crying all the time from people. They want to get 5 FREE bids to do the job and pick, maybe , one of the guys who came out so they have wasted the time of 80% of those who came out. No money from them on this job and if the next guy does the same thing, well you get the idea. Somewhere that time is equated into money. A guy can't donate countless hours on free estimates without making it up somewhere. So in that respect, the consumer is the cause of some of the cost. Then there are the insurance companies who have their hands out all the time. Required code update classes which I pay for and all the rest. Maybe instead of picking on the grunt tradesman, you should be picketing the local schools and cutting some costs there, or demanding the retirements of the government employees be cut to a fair amount instead of worrying about your neighborhood tradesman. Who is really costing you a bundle? I won't name who I called. It started off bad. He had to get diameter that would fit up my attic. I guess my question would be why in the heck wouldn't it automatically require two people. I did not know to ask about warranties but I did ask about grades of water heaters. He totally dismissed me and said he had to have something that fit up the opening. He didn't even ask when he called. So I ended up with a standard 6 year warranty, even though I later researched myself and found out there are water heaters with 12 year warranties. Whythe heck would I not pay the extra cost for a better water heater that lasted longer. That was why I asked my question. He made it sound like I didn't have a choice. I got angry and told him I was paying for him and someone else with experience. He had the gall to tell me that no, I was paying for two men! And, of course, I made the statement that there wasn't any way that he could tell if they did anything wrong because he wasn't up there watching. And he had the gall to say I was paying for 2 men after initially telling me the trainee was simply going to watch because he had never seen an installation before. And I said exactly what I just read here. Once they leave the problems are mine. I sure you I will have a word or two when the inspection comes. I am curious to hear comments from professionals only. For the rest of you, just read so y. I hired a plumber to install a tankless gas water heater which I bought. The new unit replaced traditional tank type heater which I removed and hauled away. It took him 4 hours to complete the job. In his own words it was fairly easy job - he had to extend my gas pipes to reach the wall on which he hang the heater - 4-5 ft. Am I crazy to think that the cost of supplies is outrageous? I haven't paid yet. Those heaters dont really go in with out them. Im going to say because those parts cost more than the water heater and they didnt want you to know that up front. Sounds like the guy went out of his way to get the right parts for your install and you havent paid him? To bad there is not a better way to pre screen customers. The 4'' vent supplies are not cheap either. First please understand what part of our country they live in and the cost of material, paid for helper who my be doing the work under the master plumbers lic. Second- should you pay for the plumber take out a permit? My suggestion is: You should take the permit out yourself as a home owner as maintance, not improvement for your home. Third- learn how to flush out your old, or new heater at least every 6mths. This is a fairley simple job. If I wanted to work for 30. I would go back to 1 of the 4 union halls I worked out of and shut my business down. And the ones doing the most crying are the people's homes 500,000 and up that I work in, with cars in the driveway that cost more then what I charge in a year. But they keep calling back for my skills that I have schooled for and trained for. And, I've lit many a pilot light, over the years, as well as installed 5 or 6 of them, myself--always with at least another strong person helping me get the thing situated correctly. If the new one had electronic ignition, requiring an electrical connection, I could also manage that, myself. The whole thing took about an hour and a half. I gave the guy a hand when needed. We put the new platform I'd built in place of the old, deteriorated one, and the rest was as described below. I anchored the new platform to the concrete floor after he was gone. With 50 gallons of water sitting atop it, the platform wasn't going anywhere. I'm sure it would be a bit more today, but, really! You position it, strap the thing for earthquake safety, screw on the cold input tightening with wrench , the same with the hot output, connect the gas also wrench tightened , open the gas and water lines, let it fill bleeding the air out of the internal lines, and light the pilot. If your city is requiring a permit from you for that, it's not for your safety; it's for revenue. Lets say you are a master plumber and run a small shop. You will likely have two people, ladies usually doing scheduling and dispatch, the permits, receivables etc, probably 2 guys minimum, 2 company trucks, fuel costs and insurance for those, unemployment insurance for everyone, workers comp and at least a million dollar liability policy, a small warehouse somewhere with a little office space, lights, phones, internet, computers etc. So, you are not being charged 300 bucks an hour just for two guys to do , what is really in most cases a reasonably simple job. Its all of the other expenses we have to pay that dictates what the rates are. Good companies, with good people paid a decent living wage are just so expensive to run. We are not out to rip anyone off when the heater is 238 and we charge 1000. The guys that try and cut corners and charge less inevitably go under. Most of us learned that the hard way at some point because even we, when we started thought 1000 was too high. Did not take us long to figure it out if we wanted to survive. Any business charges a mark-up on any material they sell. For safety reasons, two men should install a water heater ie. That doesn't include the fittings needed just to hook it up, or if the water or gas in in a different location than the old heater, then you would have to modify the pipes. Heights vary depending on manufacturers, so this could mean you have to adjust your vent piping to ensure that proper grade is given least you want to endanger your family with carbon monoxide leaking back into the house. Unless you know how to replace your shut off valve which not everyone even has one. What about an expansion tank only required for new installations, but not always a bad thing to have , water heater pan, water alarm to make sure any leaks are caught fast. Can you do it yourself for cheaper, yes. You can also buy a six pack of soda at the grocery store cheaper than you can buy a bottle at the gas station. Will your homeowners warranty cover you if it fails, or causes harm to someone, absolutely not. Also many inept people never heard of a hot water loop when installing a hot water tank or even for a tank less coil to prevent stratification of hot water molecule's entering the domestic cold water line which can cause severe illness for the residents A little bit of self taught knowledge is very dangerous as do it yourself brain surgery. Monkey see monkey do in plumbing ,gas fitting has taken many life's even in this day and age This is why I refuse work on my vans or cars or even electric as I feel it is only right to respect another persons profession. Here are just a few of the things that have to be included in the cost of any job. Insurance both liability and vehicle, phones, gas, maintenance, taxes, employee benefits vacation, medical insurance Obama Care , workers comp. Permits are REQUIRED in almost all cities. If a contractor didn't get a required permit and you had a fire or water damage and found out it wasn't installed properly then whos fault is it? I have been a Master Plumber for 50 years, and have seen far too many, unsafe and improper installations. Once the handyman is gone you own all the problems. Correct gas pipe sizing, vent sizing and material and proper discharging of vented gases, is critical to your safety. Not to forget, that if it's installed incorrectly, your warranty may be void. And if you do not get a permit, and inspection, you may have a problem down the road getting a C. O if you sell. Shop around for the best price, Check the persons' business record. But don't hire non-experiance to save money, if you do you may pay heavily later. This will insure that you only call quality installers and are already saving money and gaining piece of mind. It's pretty easy to spot fake reviews by checking the dates. If the reviews are all written within a short span of time and very generic with no names then, you may want to question their validity. Pricing ranges depending on access, materials, warranty and capacity. Make sure the water heater is pro-grade. For tankless, the price varies for many different reasons. Hope this helps and good luck. If I'm paying for the tank and parts, I'm going to charge 10%. So, figure 85 hr. Permits, insurance, labor and material with a year warranty! That is resonible for good workmanship and done in a timely manner. Kentucky is one of the hardess states to get your license. So your paying for experience and quality. Hope your handy man has 1 million in insurance and comes running when you call. Plumbers pay more in insurance then most tradesman. Just do your background checks! Make sure he does good work at a fair price. If I'm paying for the tank and parts, I'm going to charge 10%. So, figure 85 hr. Permits, insurance, labor and material with a year warranty! That is resonible for good workmanship and done in a timely manner. Kentucky is one of the hardess states to get your license. So your paying for experience and quality. Hope your handy man has 1 million in insurance and comes running when you call. Plumbers pay more in insurance then most tradesman. Just do your background checks! Make sure he does good work at a fair price. I am not going to call a plumber and I am not going to call an electrician. I am doing it myself and I will bet anyone that I will have it completely installed in under an hour. The deal is that I can have the new heater delivered free of charge and I have the skills and experience to do the work properly. If you do not have the skills, do not do it yourself or certainly not alone. I know the drill for any professional service - make things seem as absolutely complicated as possible in order to rationalize a maximum charge for the service. Been there, done that. If you indeed have a real need for a professional - shop wisely and don't be afraid to negotiate prices. If your gut feel is that this company is trying to rip you off, they probably are. Plumbers and electricians and auto mechanics and just about anyone else is going to try and take advantage of women and senior citizens. It's just what some of them do. By the way even as the homeowner a permit still needs to be pulled to replace the water heater and it needs to be inspected. I actually work in LA sometimes and they are as strict as it gets when it comes to local city ordinances so have fun dealing and schedualing with them. So again good luck. You also have to remember that if you wanted prices to be lower then you should tell your government and local cities to stop raping businesses and that will result in lower consumer prices. These businesses have more overhead then you could imagine. I am a handyman that runs my company out of my house and You couldn't imagine the amount of money it takes to run a small company with the costs of employees, payroll taxes, phones, internet, insurance, electric, office space, vehichles, material, advertising, taxes, licenses and any other city and government fees just to have a business waiting for someone to need you before you make 1 cent. All of these costs are upfront by the way. This is why there is a big difference in the cost of you doing it yourself and having anyone that is a professional come to do the job. You think you are being ripped off for something that will be in your house for 10-15 years maintenance free before you have a second thought about it again. Now when does the business actually make any money? Think about the big picture sometimes and realize that you go to work and expect to make a living and so does everyone else. That doesn't mean to just accept anything anyone gives you as a cost, but you should be a little more receptive to paying an honest amount and understanding at the end of the day it's just business. A handyman can do it and save you money but I am sure your going to have to wait and wait. A real plumber you will have to redo the installation 50% of the time. Yes all business have different cost but really your paying for SERVICE 2-4 hours is reasonable. You need a flat rate not by the hour. One plumber may take 2 hours and another my take 5 really. Also flat rate typically includes all the hidden time like restocking there truck picking up the heater and disposing it. Insurance, worker comp, A real person to answer the phone its worth calling a professional if you want hot water. My doctor doesn't even charge that much. Ask for the plumbers hourly rate. Then pay them per hour to install it. Also, have a handyman install it if it is going in the same place - you don't need a plumber for that. Have a handyman do all the basics of moving it, if you plan to change location - i. You will need to go out and purchase the water heater and either transport it or have it delivered to your home. The reasons a lot of plumbers don't charge hourly rates anymore; but charge by the job task, is that they don't charge the customer for driving around to get the parts and materials needed for the job. Most places, if you drive for your job, you charge mileage to the company or customer. Also, if you only pay the plumber, how does the person who answered your phone call for service get paid? Then contact the manufacturer of the water heater and ask them how long it should take to install their water heater and what parts are needed. Then you need to go out and get the parts needed. This may save you on time; but if you are only paying for the plumber's time, then you should not expect him to run around looking for parts or taking the time to get permits. Oh, and you will also have to contact the township and fill out the forms for the permits you will need to ask them which permits you will need , get the license number of the plumber and then pay for the permit. Hopefully the water heater will be able to be installed in the same place the old one was located and you will not need extra parts and the venting will be the same. Oh, and are you going to supply the plumber with your tools since you are not factoring in the cost of the tools he must purchase and carry around to do his job? A good plumber will explain to you that they will not save you much if any money on you gas bill or water bill but might raise your sewer rates. Does the heater they want to install in your home come with Copper or stainless steel heat exchangers. Stainless steel heat exchangers never need to be flushed or serviced Copper tankless heat exchangers need to be serviced ever 3 to 5 years by a professional or they start to lose there effiency. Did the plumber install a flushing installation kit when he installed your tankless water heater? There are so many more questions that need to be asked and should be volintarily provided besides price by your plumber, after all he is the pro not the customer. I install and service both standard tank water heaters and tankless water heaters. My suggestion for everyone, including my own clients is to do your own homework. Call the manufacturers of the type or brand that you are interested goesThey can all point you in the direction of the true professionals, the companies they call when they need work done or problems taken care of. There are also higher efficiency tanked water heaters. Check with your utility companies for available rebates also, but if you don't ask, only the honest companies will tell you, then like I said do your homework, oh, almost forgot, tankless saves on tons of gas and water, not one or the other, be informed.